This Shipping Policy applies to purchases made through https://black-lantern-forge.myshopify.com and is operated by Skyfield Digital LLC, doing business as Black Lantern Forge ("Company," "we," "us," or "our").
By placing an order, you agree to this Shipping Policy, our Terms of Service, Refund Policy, Return Policy, and Privacy Policy, all of which are incorporated by reference.
1. GENERAL OVERVIEW
Black Lantern Forge primarily sells digital products, including downloadable tabletop maps and related content. As we expand, we will also offer physical products such as terrain pieces, miniatures, figures, and tabletop props.
This policy covers both digital delivery and, where applicable, physical shipment of products.
2. DIGITAL PRODUCTS
All digital products sold through Black Lantern Forge are delivered electronically. There is no physical shipment for digital orders.
Upon completing a digital purchase:
- A download link will be sent to the email address provided at checkout
- Downloads are also accessible directly from your order confirmation page
- You will have lifetime access to your purchased files
- We are not responsible for failed delivery due to incorrect email addresses provided at checkout
- If you do not receive your download link within 30 minutes of purchase, please check your spam folder before contacting support
Digital products are available worldwide with no shipping restrictions.
3. PHYSICAL PRODUCTS (COMING SOON)
Black Lantern Forge will be expanding into physical tabletop products including terrain, miniatures, figures, and props. The following shipping terms will apply to all physical orders.
A. Domestic Shipping (United States)
- We ship eligible physical products throughout the United States
- Orders are subject to verification prior to shipment
- Domestic shipping restrictions may apply based on product type or local regulations
B. International Shipping
We offer international shipping on select physical products. By placing an international order, you acknowledge and agree that:
- You are responsible for knowing what products are legal to import into your country
- Customs duties, taxes, and import fees are your responsibility
- We are not responsible for items delayed, rejected, seized, or confiscated by customs or law enforcement
- International shipping fees are non-refundable
Orders placed from restricted regions or containing prohibited products may be automatically blocked or canceled.
4. PAYMENT & BILLING INFORMATION
We accept the following payment methods:
- Visa
- MasterCard
- Discover
- PayPal
- Shop Pay
There is no surcharge for any accepted payment method.
Customers must provide accurate billing and contact information. Incorrect information may delay or cancel order processing. Your payment method will be charged at the time of purchase.
5. PROCESSING TIME (PHYSICAL ORDERS)
- Physical orders are typically processed within 2–4 business days
- Orders are not processed or shipped on weekends or holidays unless otherwise arranged
- Processing times may vary based on inventory availability, order verification, or operational factors
Digital orders are fulfilled instantly upon payment confirmation.
6. TRANSIT TIME & DELIVERY ESTIMATES (PHYSICAL ORDERS)
- Domestic U.S. orders: Estimated 3–7 business days
- International orders: Transit times vary by destination and customs processing
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:
- Carriers
- Customs processing
- Weather events
- Supply chain disruptions
- Incorrect shipping information provided by the customer
7. TRACKING & DELIVERY CONFIRMATION
Tracking numbers are provided for all physical shipments once an order has shipped. Carrier delivery confirmations do not guarantee receipt by a specific individual.
Digital orders do not include tracking, but order and download history is accessible through your account or order confirmation email at any time.
8. SHIPPING COSTS & ADJUSTMENTS
- Shipping costs for physical orders are calculated at checkout unless otherwise stated
- Shipping fees are non-refundable
- If shipping charges differ significantly due to carrier adjustments, weight discrepancies, or destination changes, we reserve the right to charge the difference or cancel the order at our discretion
9. LOST, SEIZED, OR DELAYED SHIPMENTS (PHYSICAL ORDERS)
Black Lantern Forge is not responsible for:
- Items seized by customs or law enforcement
- Delays caused by carriers or authorities
- Shipments denied entry due to local regulations
International shipments may require insurance arranged prior to shipment. Failure to comply with carrier or destination requirements may void claims.
10. POLICY UPDATES
We reserve the right to modify this Shipping Policy at any time. Changes will be posted on this page and apply to all future orders.
11. CONTACT INFORMATION
For shipping or delivery related questions:
Black Lantern Forge Operated by Skyfield Digital LLC